Refund and Exchange Policy
We place utmost importance on the satisfaction of our cherished customers. Understanding the distinctive qualities of our offerings, we dedicate ourselves to delivering a seamless shopping journey.
- All Sales Are Final
Due to the nature of our products, all orders made are considered final. We are unable to accept returns or offer refunds once an order has been placed. Please ensure that you review your order carefully before completing your purchase. If you have any questions or concerns about your order, please contact our customer service team for assistance.
- Delivery Information and Returned Packages
For smooth delivery, kindly ensure accurate address details during checkout to prevent any delays or returned packages. Please note that we are unable to process refunds for orders with incorrect addresses. In the event of a return due to this issue, a reshipping fee will be applicable.
- Quality Assurance
At Kendat Express, we are dedicated to providing you with the finest selection of African foods, fashion, and cultural treasures. Our commitment to authenticity and quality is unwavering. Every product we offer is carefully curated to capture the essence of African culinary heritage and traditions.
Just as we take pride in sourcing the highest quality ingredients for our foods, we also stand behind the excellence of our products.
- Final Sale Items
Products purchased with any form of discount or promo are considered final sales and cannot be returned for a refund, store credit, or exchange.
- Return Address
Ship the product for exchange to the following address:
Kendat Express
No 28, Ndupet Plaza, Beside Chicken Republic
Katsina Alla Street, High level
Makurdi, Benue State, Nigeria
Thank you for choosing Kendat Express for your culinary and cultural needs. We are committed to providing you with an exceptional shopping experience.